Store receives national honor for outstanding customer service, charitable giving


The Sears Hometown Store of Ripley has been named as a 2011 Sears Hometown Store Premier Dealer. The annual award recognizes Sears Hometown Stores across the country that consistently offer the greatest customer service, outstanding store performance and standards, as well as exceptional demonstrations of local community involvement. In August 2011, the Ripley store was one of only 139 locations throughout the U.S. to receive this national recognition.
“To be honored as a Premier Dealer is a great achievement not only for our store, but also for the community we strive to serve every day,” said Joyce Holland-Barnett, owner and operator of the Sears Hometown Store in Ripley. “We could not have earned this without the support of our community, and we want to thank our customers for shopping with us throughout the year.”
Only 30 percent of Sears Hometown Stores receive this prestigious annual award, and this year, each store receiving Premier Dealer-status will be given the opportunities to participate in special events along with other Premier Dealer stores.
“We are thrilled to designate Joyce Holland-Barnett and the Sears Hometown Store of Ripley a Premier Dealer, as a testament to the hard work and dedication shown each and every day to support the community,” said Will Powell, president of Sears Hometown Stores. “We are committed to continually assisting Hometown Stores and their communities, so that customers everywhere can shop closer to home and enjoy the quality and value found at Sears.”
Sears Hometown Stores are a unique retailing concept; they combine the value, selection and services associated with larger retail stores but are owned and operated by a member of the local community. Sears Hometown Stores provide exceptional customer service along with a wide assortment of appliances, tools, electronics, fitness equipment and lawn & garden merchandise. In addition, Sears Hometown Store associates can order anything from the entire selection of merchandise offered by Sears Holdings including apparel, footwear, jewelry, and much more for the customer. The unique format allows customers in small communities to have access to the great products and brands usually found only in Sears stores.
To learn more about Sears Hometown Stores, visit the Sears Hometown Store at 2475 Route 21 South, Ripley, WV, or www.searshometownstores.com.